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Fast shipping on orders
Estimated to be shipped same day on in-stock inventory ordered before 1:00pm PST
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 2 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 5 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (7 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
California Prop 65 Warning: This product may expose you to chemicals known by the state of California to cause cancer or reproductive harm, for more information go to www.P65Warnings.ca.gov
This NVR incorporates 4x SATA hard drive bays that has been tested to support up to 72TB of capacity. This model handles up to 32 channels of IP cameras and has the enhanced decoding chipset to allow simultaneous playback of up to 8 x 4K (8MP) or 16 x 4MP cameras for faster playback and tracking of important events. Additionally, the IQ version of this recorder allows for NVR based intelligent functions including face comparison, AccuSearch (tracking subjects or objects based on appearance), Smart Intrusion, or Ultra Motion detection.
• Support Ultra 265/H.265/H.264 video formats
• 32 channel input
• Support mainstream cameras of ONVIF conformance(Profile S, Profile G, Profile T) and RTSP protocols
• Support 2 HDMI and 2 VGA. VGA1 and HDMI1 simultaneous output, VGA2 and HDMI2 simultaneous output. VGA1/HDMI1 and VGA2/HDMI2 independent output
• ANR technology to enhance the storage reliability when the network is disconnected
• Support cloud upgrade
| Decoding | Description |
| Decoding Format | Ultra 265,H.265,H.264 |
| Decoding Capability | NVR504‑16E‑IQ:Smart Off:2 x 32MP@30, 4 x 16MP@30, 5 x 12MP@30, 8 x 4K@30, 10 x 6MP@30, 12 x 5MP@30, 16 x 4MP@30, Smart On:1 x 32MP@30, 3 x 16MP@30, 4 x 12MP@30, 6 x 4K@30, 8 x 6MP@30, 9 x 5MP@30, 12 x 4MP@30, 16 x 3MP@30 NVR504‑64E‑IQ:Smart Off:2 x 32MP@30, 4 x 16MP@30, 5 x 12MP@30, 8 x 4K@30, 10 x 6MP@30, 12 x 5MP@30, 16 x 4MP@30, 20 x 3MP@30, 32 x 1080P@30, 64 x 720P@30 Smart On:1 x 32MP@30, 3 x 16MP@30, 4 x 12MP@30, 6 x 4K@30, 8 x 6MP@30, 9 x 5MP@30, 12 x 4MP@30, 16 x 3MP@30, 24 x 1080P@30, 48 x 720P@30, 64 x D1 NVR504‑32E‑IQ:Smart Off:2 x 32MP@30, 4 x 16MP@30, 5 x 12MP@30, 8 x 4K@30, 10 x 6MP@30, 12 x 5MP@30, 16 x 4MP@30, 20 x 3MP@30, 32 x 1080P@30 Smart On:1 x 32MP@30, 3 x 16MP@30, 4 x 12MP@30, 6 x 4K@30, 8 x 6MP@30, 9 x 5MP@30, 12 x 4MP@30, 16 x 3MP@30, 24 x 1080P@30, 32 x 720P@30 |
| Audio Compression | G.711A, G.711U |
| Network | Description |
| Incoming Bandwidth | Smart Off:384Mbps Smart On:200Mbps |
| Outgoing Bandwidth | Smart Off:384Mbps Smart On:200Mbps |
| Remote Users | 128 |
| Protocols | TCP/IP; P2P; NTP; DHCP; PPPoE; HTTP; HTTPS; DNS; DDNS; SNMP; SMTP; NFS; RTSP; 802.1x; IPv6; IPv4 |
| Browser(Plugin) | Windows:IE(IE10/11),Firefox (version 52.0 and above),Chrome(version 45 and above),Edge(version 79 and above) |
| Video/Audio Input | Description |
| IP Video Input | NVR504‑16E‑IQ:16‑ch NVR504‑64E‑IQ:64‑ch NVR504‑32E‑IQ:32‑ch |
| RCA Audio Input | 1‑ch |
| Video/Audio Output | Description |
| HDMI Output | HDMI:4K(3840x2160)/60Hz, 4K(3840x2160)/30Hz, 1920x1080p/60Hz, 1600x1200/60Hz, 1280x1024/60Hz, 1280x720/60Hz, 1024x768/60Hz |
| VGA Output | VGA:1920x1080p/60Hz, 1600x1200/60Hz, 1280x1024/60Hz, 1280x720/60Hz, 1024x768/60Hz |
| RCA Audio Output | 2‑ch |
| Liveview Display | NVR504‑16E‑IQ:1/4/6/8/9/16 NVR504‑64E‑IQ:1/4/6/8/9/16/25/36/64 NVR504‑32E‑IQ:1/4/6/8/9/16/25/32 |
| Corridor Mode Screen | NVR504‑16E‑IQ:3/4/5/7/9/10/12/16 NVR504‑64E‑IQ/NVR504‑32E‑IQ:3/4/5/7/9/10/12/16/32 |
| Two-way Audio | Description |
| Two-way Audio | 1‑ch,RCA(Using the audio input and output) |
| Snapshot | Description |
| FTP/Schedule/Event Snapshot | 16‑ch snapshot,up to 1080P resolution |
| Recording | Description |
| Recording Resolution | 32MP/16MP/12MP/8MP/6MP/5MP/4MP/3MP/1080P/960P/720P/D1/2CIF/CIF |
| Num of Concurrent Playback | 32‑ch |
| Synchronous Playback in Local | 16‑ch |
| Smart | Description |
| VCA Detection by IPC | Face Detection; face detection; Vehicle Detection; SIP(Intrusion Detection,Cross Line Detection,Enter Area,Leave Area); Ultra Motion Detection(UMD); Temperature Detection(Fire Detection,Smoking Detection,Temperature Measurement,Smoke and Fire Detection); People Counting(People Flow Counting,Crowd Density Monitoring); Video Metadata; Traffic Monitoring |
| Smart by NVR | face detection; Smart Intrusion Prevention (SIP); Ultra Motion Detection(UMD); AcuSearch(Human Body/Motor Vehicle) |
| VCA Search | Motor Vehicle Search; Non‑Motor Vehicle Search; Human Body Search; General Search; People Counting Report; Heat Map |
| Smart by IPC | All channels (up to 16 images/s in total) Face Detection,face detection,Vehicle Detection,Temperature Detection,SIP,UMD,Video Metadata,Traffic Monitoring |
| Face Picture Library | Up to 128 face picture libraries,with up to 40,000 face pictures in total |
| Search by Image | Support |
| Vehicle Picture Library | Up to 5 vehicle picture libraries,with up to 25,000 vehicle pictures in total |
| SIP by NVR | 8‑ch |
| UMD by NVR | 16‑ch |
| Capacity of Snapshot Records | 3 millions records for face snapshot; 2 millions records for vehicle snapshot; 2 millions records for SIP |
| Alarm | Description |
| General Alarm | Defocus Detection; Scene Change Detection; Object Left Behind; Object Removed; Auto Tracking; Motion Detection; Tampering; Human Body Detection; Video Loss; Alarm Input; Audio Detection |
| Alert Alarm | IP Conflict; Network Disconnected; Disk Offline; Disk Abnormal; Illegal Access; Hard Disk Space Low; Hard Disk Full; Recording/Snapshot Abnormal; Array Damaged; Array Degraded |
| GUI Language | Description |
| GUI Language | 38 languages: Simplified Chinese, Traditional Chinese, English, Vietnamese, Thai, Turkish, Spanish (Latin America), Portuguese (Brazil), Spanish, Portuguese, French, German, Italian, Dutch, Polish, Czech, Hungarian, Slovak, Russian, Hebrew, Arabic, Ukrainian, Estonian, Bulgarian, Greek, Romanian, Danish, Swedish, Norwegian, Finnish, Croatian, Slovenia, Serbia, Korean, Japanese, Latvian, Lithuanian, Persian |
| Hard Disk | Description |
| SATA | 4 SATA Interfaces |
| Capacity | Up to 16TB for each HDD(The maximum HDD capacity varies with environment temperature) |
| Disk Group | Support |
| Redundant Storage | Support |
| Disk Array Type | RAID 0,1,5 |
| External Interface | Description |
| Network Interface | 2 RJ45 10M/100M/1000M self‑adaptive Ethernet Interface |
| Network Working Mode | Muli‑access,load balance,network fault‑tolerance |
| USB | Front panel: 2 x USB2.0; Rear panel: 2 x USB3.0 |
| RS485 | 1 |
| RS232 | 1 |
| Alarm In | 16‑ch |
| Alarm Out | 10‑ch |
| eSATA | 1 |
| Power Output | 12V |
| Power Supply | AC 100~240V |
| Working Environment | Description |
| Working Temperature | ‑10°C ~ + 55°C (+14°F ~ +131°F) |
| Working Humidity | ≤ 90% RH (non‑condensing) |
| Power Consumption (without HDD) | ≤ 50W |
| Dimensions | Description |
| Weight (without HDD) | ≤ 5.5Kg (12.1lb) |
| Height | 2U |
| Dimensions | 442mm × 432mm × 86mm (17.4"×17.0"×3.4") |
| Certification | Description |
| Certification | CE, FCC, UL, RoHS, WEEE |
| CE | EN 55032, EN 61000‑3‑3, EN IEC 61000‑3‑2, EN 55035 |
| FCC | Part15 Subpart B |
We-Supply specializes in the Audio Video integration and Low Voltage markets. Established in 1965, we are well versed in a variety of products and industries which set us apart from larger National distributors.
Contact us today with any projects you are working on:
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Exceptions apply to certain product groups: we do not accept returns for special order items, cut-to-order items, tools, batteries, and consumables. We reserve the right to charge up to a 15% restocking fee for returned items. For more details, be sure to contact your salesperson prior to making any returns
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Returns on normally stocked items need to be made within 30 days of receipt of merchandise either in person at one of our San Diego locations or by being shipped back to us at your expense. Returned merchandise should in original, unopened packaging including all original accessories and instructions. We will not take back merchandise that is not in original packaging, missing instruction manuals or accessories, serialized items not matching the serial number on the receipt, excessively worn packaging, abused, damaged from incorrect use, dented, or marred. Keep in mind that we need to be able to resell the item that is returned so keep this question in mind: “if you were buying this product, would you buy one in the condition of the product you are returning?”. We reserve the right to charge up to a 25% restocking fee for returned merchandise, we will contact you upon receipt of your returned goods if we feel a restocking fee is necessary. Most items that returned in new condition within the 30 day return period will not be subject to a restocking fee.
You must have an RMA# to return any merchandise. You will need to email or call us to obtain an RMA#. If any merchandise is sent back without an RMA# it may be refused or charged up to a 25% restocking fee.
Final Sales:
Certain items are not eligible for returns due to the nature of the products: Batteries, Tools, Test Equipment, Semi-Conductors, Capacitors, Cut-to-Order Items, & Chemicals.
Special Orders: Some special order items are final* depending on the product itself or the manufacturer’s return policy. If you want to return a special order, we can check with the manufacturer to see if it can be returned and if they charge a restocking fee. Please note that the manufacturers restocking fee is at their discretion and may exceed 25%.
All cut to order items such as wire & cable looms sales are final*, please make sure that you’re are ordering the correct type and length.
Tool and test equipment sales are final*, if you purchase a tool or piece of test equipment and realize it is not what you wanted call us IMMEDIATELY so we can help you get what you need.
*Sales deemed as "Final" are non-cancellable/non-refundable/non-exchangeable’
Defective Items:
In the unfortunate event that you receive an item that is defective, please contact us by email or phone as soon as possible so that we can help resolve the problem. Defective items will generally need to be returned to us for evaluation and then we will have a new replacement sent to you. If you need an advanced replacement, we would need to charge you for the new product upon shipping and provide a refund when the defective product is returned. For items purchased more than 90 days ago, you will typically need to contact the manufacturer for warranty directly. Depending on the type of sale, we may still retain a record of your receipt - if this is the case we can print a new copy for the warranty claim.
If the product being returned is not defective upon testing, it may be treated as a general return (refer to general return policy above).
Refused Deliveries or Invalid Delivery Addresses:
Any order that had an invalid shipping address provided to us or is refused at the shipping destination and sent back to us will be charged a 25% restocking fee and treated like an unauthorized RMA. If you are requesting that we re-deliver the package, you will be charged the new freight charge in addition to the original freight and restocking fee. The reason for this policy is that the shipping companies charge us for freight charges inbound, outbound, and an additional fee to have the part sent back to us on these types of shipments.
Requires authorized dealer account,
call 858-279-5800
or email
prosales@we-supply.com
for more information