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Fast shipping on orders
Estimated to be shipped same day on in-stock inventory ordered before 1:00pm PST
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within 2 weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (2 to 5 business days), the time it takes us to process your return once we receive it (1 to 2 business days), and the time it takes your bank to process our refund request (7 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
California Prop 65 Warning: This product may expose you to chemicals known by the state of California to cause cancer or reproductive harm, for more information go to www.P65Warnings.ca.gov
The SoundTube XT850 is a premium 2-way outdoor loudspeaker solution for installations requiring high-performance sound in a durable speaker design. Not only is it UV resistant, scratch resiatant, chlorine resistant, and weather resistant with professional-grade components for long-lasting performance and durability, the XT850 is designed for full-range back-ground and foreground music as well as paging. The speakers sealed, in-ground enclosure design delivers true low end response (38 Hz, 10 dB) and optimal off axis performance. The XT850 includes theft resistant mounting hardware and a weatherproof 5-position tap switch for 25/70.7/100 Volt applications with transformer bypass position. IP-Rating: IP55.
Owner's Manual | Tech Sheet | Mechanical Drawing | A&E Specs | Revit | DXF | DWG | PDF Drawing | GLL | CLF 2 | Tap Switch Instructions | UL Certificate
About SoundTubeWe-Supply specializes in the Audio Video integration and Low Voltage markets. Established in 1965, we are well versed in a variety of products and industries which set us apart from larger National distributors.
Contact us today with any projects you are working on:
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
Exceptions apply to certain product groups: we do not accept returns for special order items, cut-to-order items, tools, batteries, and consumables. We reserve the right to charge up to a 15% restocking fee for returned items. For more details, be sure to contact your salesperson prior to making any returns
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.
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Returns on normally stocked items need to be made within 30 days of receipt of merchandise either in person at one of our San Diego locations or by being shipped back to us at your expense. Returned merchandise should in original, unopened packaging including all original accessories and instructions. We will not take back merchandise that is not in original packaging, missing instruction manuals or accessories, serialized items not matching the serial number on the receipt, excessively worn packaging, abused, damaged from incorrect use, dented, or marred. Keep in mind that we need to be able to resell the item that is returned so keep this question in mind: “if you were buying this product, would you buy one in the condition of the product you are returning?”. We reserve the right to charge up to a 25% restocking fee for returned merchandise, we will contact you upon receipt of your returned goods if we feel a restocking fee is necessary. Most items that returned in new condition within the 30 day return period will not be subject to a restocking fee.
You must have an RMA# to return any merchandise. You will need to email or call us to obtain an RMA#. If any merchandise is sent back without an RMA# it may be refused or charged up to a 25% restocking fee.
Final Sales:
Certain items are not eligible for returns due to the nature of the products: Batteries, Tools, Test Equipment, Semi-Conductors, Capacitors, Cut-to-Order Items, & Chemicals.
Special Orders: Some special order items are final* depending on the product itself or the manufacturer’s return policy. If you want to return a special order, we can check with the manufacturer to see if it can be returned and if they charge a restocking fee. Please note that the manufacturers restocking fee is at their discretion and may exceed 25%.
All cut to order items such as wire & cable looms sales are final*, please make sure that you’re are ordering the correct type and length.
Tool and test equipment sales are final*, if you purchase a tool or piece of test equipment and realize it is not what you wanted call us IMMEDIATELY so we can help you get what you need.
*Sales deemed as "Final" are non-cancellable/non-refundable/non-exchangeable’
Defective Items:
In the unfortunate event that you receive an item that is defective, please contact us by email or phone as soon as possible so that we can help resolve the problem. Defective items will generally need to be returned to us for evaluation and then we will have a new replacement sent to you. If you need an advanced replacement, we would need to charge you for the new product upon shipping and provide a refund when the defective product is returned. For items purchased more than 90 days ago, you will typically need to contact the manufacturer for warranty directly. Depending on the type of sale, we may still retain a record of your receipt - if this is the case we can print a new copy for the warranty claim.
If the product being returned is not defective upon testing, it may be treated as a general return (refer to general return policy above).
Refused Deliveries or Invalid Delivery Addresses:
Any order that had an invalid shipping address provided to us or is refused at the shipping destination and sent back to us will be charged a 25% restocking fee and treated like an unauthorized RMA. If you are requesting that we re-deliver the package, you will be charged the new freight charge in addition to the original freight and restocking fee. The reason for this policy is that the shipping companies charge us for freight charges inbound, outbound, and an additional fee to have the part sent back to us on these types of shipments.
Requires authorized dealer account,
call 858-279-5800
or email
prosales@we-supply.com
for more information